Support Contact Support Submission In order to contact CWS Software LLC for support you must have a valid customer number or a valid license key. Currently, the only means for support is via this form. After an issue is received, you will be sent a response indicating the status of your order. When submitting an issue, please include as much detail as possible including: Details that relate to the problem Steps to reproduce the problem Your Name (required) Your Email (required) Your customer number (if you know it) Software Version (required) Short Description of Problem/Issue (required) Detailed Description of Problem/Issue (required)